Driver Support
Find guidance for driver access, onboarding, account review, trip operations, payments, and technical issues.
For assistance with driver access, onboarding, trip operations, payments, or technical issues, contact the VIGO support team.
Email: [email protected]
Support requests are typically reviewed within one business day.
For urgent safety concerns or emergencies during an active trip, contact local emergency services first.
VIGO Driver uses secure passwordless access. Request a new Magic Link from the app and open it on the same device where VIGO Driver is installed. If the link expires or has already been used, request a new one from the app.
Driver access may remain pending while identity, profile, vehicle, and required documentation are reviewed. For questions about an application under review, contact [email protected].
Keep the Driver app updated and maintain a stable data connection while online. Report trip issues, payment questions, or technical problems by contacting [email protected].
Drivers may request access, correction, or deletion of eligible personal information through the account deletion and privacy resources available on this website.