Request account deletion.

Submit the request from the email address associated with your VIGO account through the contact or support channel available in the VIGO application.

Include your full name, account email address, whether the account is a Rider or Driver account, and the words "Account deletion request."

VIGO may verify account ownership before processing a deletion request to protect users against unauthorized account changes.

Certain transaction, safety, fraud-prevention, tax, payment, or legal records may be retained when required or permitted by applicable law.

Once verified, VIGO will process eligible deletion requests and communicate when the request has been completed or when additional information is required.